Automate Customer Experience on WhatsApp
Smart, Scalable, Seamless
Zapelite empowers businesses across industries to capture, qualify, transact, and retain customers, all inside WhatsApp.
About Zapelite
Zapelite is a WhatsApp first automation platform built for SMEs and mid market enterprises across GCC. We help brands streamline communication, automate operations, and scale customer engagement without changing their existing systems.
Core Platform Features
Everything you need to automate and scale customer communication
No Code Chatbot Builder
Design intelligent conversational flows with drag and drop simplicity. Build AI powered chatbots that understand customer intent and respond naturally.
WhatsApp eCommerce
Transform WhatsApp into your sales channel. Enable product catalogs, order management, payment collection, and delivery tracking directly in chat.
Smart Auto Replies
Set up intelligent automated responses based on keywords, triggers, or customer behavior. Ensure instant replies even outside business hours.
Team Inbox
Centralize customer communication with multi agent support, live tracking, and shared visibility for faster response times.
Bulk Broadcasts
Send targeted campaigns or updates directly via WhatsApp with personalized, compliant, and efficient messaging.
POS & CRM Integrations
Seamlessly sync with your existing tools to manage data, orders, and customers in real time.
Custom Form Builder
Collect enquiries, orders, or leads via personalized WhatsApp forms tailored to your business needs.
Automated Journeys
Trigger workflows for booking confirmations, payments, reminders, or renewals with full automation.
Reports & Analytics
Track engagement, response rates, and campaign outcomes through one comprehensive dashboard.
Custom Solutions Tailored to Your Business
Beyond our platform features, we create custom solutions integrated with WhatsApp and AI tools for business automations. Whether you need intelligent chatbots, advanced workflow automation, or bespoke integrations, our team builds exactly what your business needs.
AI Powered Bots
Intelligent conversational AI that understands context and automates responses
Custom Integrations
Connect any system or tool to WhatsApp with tailored API integrations
Workflow Automation
Design complex automation flows that match your unique business processes
Industry Blueprints
Tailored automation solutions designed for your industry
Why Businesses Choose Zapelite
Zapelite is the trusted WhatsApp automation partner for GCC businesses that demand efficiency, scalability, and measurable results
End to End Customer Journey Automation
From lead capture and enquiries to orders, reminders, and feedback, every customer interaction can be automated for faster and more reliable outcomes.
Industry Specific Blueprints
Ready to launch automation models for travel, real estate, retail, logistics, healthcare, education, and more, enabling faster adoption and consistent results.
Effortless System Integration
Connect seamlessly with your existing CRM, POS, or ERP platforms to unify communication and operational workflows.
Scalable and Enterprise Ready
Handles large volumes of messages and interactions while maintaining high performance, operational continuity, and data protection.
Data Privacy and Regional Compliance
Fully aligned with GCC regulations and best practices to protect sensitive customer and business information.
Local Expertise and Dedicated Support
Operated by Elitestack Technologies in Dubai, offering responsive assistance, regional insights, and hands on implementation support.
Ready to Automate Your WhatsApp Customer Journey?
Join businesses across GCC who trust Zapelite for their customer automation